1. What types of drones do you sell? At Vaizzy, we offer a diverse range of drones to suit various needs and preferences. Our selection includes beginner-friendly drones, advanced models for professionals, aerial photography drones, racing drones, and more.
2. Are your drones ready-to-fly (RTF) or do they require assembly? The majority of our drones are ready-to-fly (RTF) out of the box, meaning they come fully assembled and ready for use. However, some advanced models may require minimal assembly or setup. Please refer to the product descriptions for more information.
3. Do you offer warranties on your drones? Yes, we offer warranties on many of our drones to provide peace of mind for our customers. Warranty details may vary depending on the manufacturer and model. Please check the product listing or contact us for specific warranty information.
4. What payment methods do you accept? We accept various payment methods, including credit/debit cards, PayPal, Apple Pay, Google Pay, and select cryptocurrencies. For more information, please refer to our Payment Methods section.
5. How long does shipping take? Shipping times may vary depending on your location and the shipping method selected at checkout. We strive to process and ship orders promptly, but please note that delivery times are estimates and not guaranteed. You can track your order using the tracking information provided in your order confirmation email.
6. What is your return policy? We accept returns within 30 days of the original purchase date for a full refund or exchange. Please refer to our Return Policy for detailed information on eligibility criteria, return process, and exceptions.
7. How can I contact customer support? If you have any questions, concerns, or need assistance, our customer support team is here to help! You can reach us via email at Contact.Vaizzyshop@gmail.com or by phone at +1 (208) 817-8425. We strive to respond to all inquiries promptly.
8. Do you offer international shipping? Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on the destination. Please note that international orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
9. Can I cancel or modify my order after it has been placed? We strive to process orders promptly to ensure quick delivery to our customers. Once an order has been submitted, it may not be possible to cancel or modify it. However, please contact us as soon as possible if you need assistance with your order, and we will do our best to accommodate your request.
10. Do you offer discounts for bulk or wholesale orders? We may offer discounts for bulk or wholesale orders depending on the quantity and products requested. Please contact us directly to discuss your specific needs, and we’ll be happy to provide you with a quote.